Contact Us

This page tells you how to reach the editorial team at Offshore Casinos, what we can realistically help with, and what to do instead when your problem is with a casino rather than with us. If you're stuck on a withdrawal, arguing over a bonus rollover, or you've spotted something out of date in one of our reviews, start here.

How to reach the editorial team

Email is the only channel we run. Write to [email protected] and we'll read it. We don't operate phone lines, live chat, or social accounts, and we never ask for account passwords, wallet seed phrases, card numbers, or copies of your ID. Nobody from this site will ever contact you first asking for a deposit or a "release fee" on a pending payout — if someone does, they're not us.

To get a useful reply, include the casino name as it appears on the site, the date of the transaction or bonus claim, your state of residence, and a plain description of what happened. Screenshots of the bonus terms you agreed to are more useful than anything else you can send. Leave out your account number, password, and any document images.

What we can help with

• Corrections. A bonus percentage, rollover figure, or withdrawal method we've listed that no longer matches the operator's own terms.
• Reader reports. Slow or refused payouts, sudden account closures, verification demands that appear after a win, or terms changing mid-promotion. We log these and they feed into how we rank sites.
• Coverage requests. Casinos, banking methods, or game categories you'd like us to research.
• Questions about our write-ups. Why a site sits where it does, or what a specific term on this site means.

What we can't do

• We can't access, unlock, credit, or close your casino account. We're a comparison publisher, not an operator or an agent.
• We can't force a payout or overturn a confiscated bonus. Offshore casinos are not bound by any US state gaming commission, so there's no regulator we can escalate to on your behalf.
• We can't give legal or tax advice. Gambling law varies by state and winnings may be reportable — speak to a qualified attorney or tax professional about your own situation.
• We don't publish user testimonials, and we don't pass reader emails to operators.

Where to take a casino complaint first

Before writing to us, go through the operator's own process, because that's the only route with any real leverage. A rough order that works:

1. Contact the casino's support channel in writing and ask for a ticket reference. Keep the transcript.
2. Re-read the bonus terms attached to your deposit — rollover multiples, maximum cashout caps, excluded games, and expiry dates cause most withheld withdrawals.
3. Complete verification fully. Delayed KYC is the single most common reason a payout stalls.
4. If the site holds a Curaçao, Anjouan, or Costa Rica business registration, check whether its licensing page names a complaints contact. Some offshore licensors accept player complaints; others offer little practical recourse, and Costa Rica in particular issues company registrations rather than gambling licenses.
5. Then tell us. We can't fix it, but patterns across multiple reports change our editorial view of a site.

Reporting a bonus that doesn't match what we published

Welcome offers move constantly, and the headline number is never the whole story. Every deposit match, free spins package, or reload we list is conditional on wagering requirements, time limits, minimum deposits, game weighting, and eligibility — and those conditions live in the operator's terms, which they can revise. If what you see on the casino doesn't match what you read here, tell us and we'll re-check against the source.

These are the advertised headline offers from the sites currently ranked on Offshore Casinos. Treat every figure as the operator's own advertising, not a verified outcome, and read the attached terms before depositing. Editorial ratings are our own assessment, not customer review scores.

The three we hear about most

Raging Bull sits at the top of our list because its 410% up to $10,000 plus 50 free spins is among the largest headline matches aimed at US players, and because it runs a deep RNG slot catalog with progressive jackpot titles alongside blackjack, roulette, and video poker. That size is also the reason it generates the most reader mail. A match that large carries a correspondingly heavy rollover and, on most offers of this type, a maximum cashout cap — so the $10,000 figure is a ceiling on bonus credit, not on what you can withdraw. Check the wagering multiple, the qualifying deposit, the expiry window, and the excluded games before you claim. Limitation: the higher the match, the more restrictive the strings, and table games typically contribute far less toward clearing than slots do.

Magician Bet is here for the opposite reason. A 101% no-wagering offer is small in headline terms and unusual in substance: with no rollover attached, winnings from the bonus behave more like cash. That makes it the easiest offer on this page to understand, and the one that generates the fewest disputes. It still has conditions — minimum deposit, a claim window, and eligible-game rules — so read them. Limitation: you're trading size for simplicity. If you want a large bankroll boost to chase high-volatility slots, this isn't it.

Slots of Vegas pairs a 375% match with 50 free spins tied to a specific title, Cash Chaser, which is worth noting because game-specific spins can't be moved to a slot you prefer, and winnings from them usually carry their own wagering and cashout cap separate from the deposit match. The slot-led library, including jackpot games, is the draw. Limitation: two sets of terms running at once — one for the match, one for the spins — is where readers most often lose track of what they actually owe in rollover.

Uptown Aces advertises the largest percentage on the list at 600% for new players, and BetUS is the one to know if you want casino and sportsbook under a single balance, with a 200% up to $4,000 new-player offer. Bets.FM is crypto-forward, with a 225% match up to 1 BTC plus 225 free spins — and a bonus denominated in Bitcoin carries price movement risk on top of the usual rollover. Several of the social-style entries, including Card Crush, Zumba Cards, and Amazon Jackpots, use coin or sweeps-style currencies rather than straight cash matches, so redemption rules matter more than the headline number.

Money questions we get asked about

Reading our reviews costs nothing. The only money involved is what you choose to deposit at a casino, and that money is at risk — including the specific risk that an offshore operator delays or refuses payment. Nothing you read here is a prediction of an outcome.

On banking, availability for US players varies by site and changes without notice, so verify on the cashier page rather than trusting any list, including ours. In broad terms:

• Crypto (BTC, Ethereum, Litecoin, USDT, USDC) is the most reliably accepted route at offshore casinos and usually the fastest to pay out. Network fees apply, and non-stablecoin balances move in value between deposit and withdrawal.
• Bank cards are widely advertised for deposits but frequently declined by US issuers, and card withdrawals are rarely offered.
• Bank wire and money transfer typically carry the longest processing times, the highest fees, and the highest minimums.

Weekly or monthly payout limits, per-transaction caps, and withdrawal fees differ by operator and by method. Check them before your first deposit, not after your first win. Full KYC — ID, address, payment ownership — is usually requested before a first cashout even where sign-up was light.

Beyond the casino floor

Several operators on this page run more than a casino. BetUS is the clearest example: a sportsbook and racebook sit alongside the slots and live-dealer tables, with separate promotions, minimum qualifying odds on some bonus offers, and rollover that counts sports wagers differently from casino play. Some sites also run poker rooms or lottery-style products. If you email us about a bonus, tell us which vertical it came from — sportsbook terms and casino terms are rarely the same document, and mixing them up is a common source of confusion.

How we form our opinion

We research operators from published terms, cashier pages, licensing statements, software provider listings, and reader reports. We have not tested these sites with our own deposits, and we don't present advertised withdrawal speeds as verified results. Ratings weigh game range and provider quality, bonus value measured after rollover rather than at the headline, banking options and stated payout timings, transparency of terms, and the volume and nature of complaints we receive. Facts on this page were checked on Sep 25, 2026; offers and terms change, so confirm at source.

Some links on this site are commercial and the publisher may earn a commission if you open an account. That doesn't buy a position, change a rating, or stop us publishing a drawback — and if you email us about a site we're paid by, you'll get the same answer as for any other.

Legal standing, eligibility, and playing within your limits

The casinos covered by Offshore Casinos are licensed offshore — typically under Curaçao, Anjouan, or Costa Rica arrangements — and accept US players. Accepting US customers is not the same as being authorized to serve them. None of these sites is licensed or regulated by a US state gaming commission or board, so the protections you'd get from a state-regulated operator — segregated player funds, an official dispute channel, independently audited RTP under state rules, state self-exclusion registries — do not apply. This is a legal grey area, and state law varies: a handful of states regulate online casino play, more regulate only sports betting, and several restrict online gambling outright. Check your own state's rules, and treat anything here, including tax points, as general information rather than advice — consult a qualified professional about your own position.

You must be 21 or older to use the sites listed here, and 21+ is the standard we write to throughout. Offshore casinos often lack the deposit limits, cool-off periods, and self-exclusion tools that regulated operators must provide, so set your own boundaries and only stake money you can afford to lose. Gambling is entertainment, not income, and no game or bonus improves on that. If it's stopping being fun, call 1-800-GAMBLER, free and confidential, 24/7. Our responsible gambling resources go into the warning signs and the tools worth using.

Other ways to use this site

If your question is about who writes here and how the site is funded, the about the team page covers it. The terms of use set out how our content may and may not be used. Readers outside the US sometimes land here looking for UK-facing operators; that's a separate market with separate rules, covered on our non-GamStop casinos guide.

No rush on any of it. Send what you have to [email protected], and if it's a correction, we'd rather hear it early than publish something wrong for another month.